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nick VData Recovery Costing for Western Digital Data Recovery If you own a WD My Book Live NAS device, Western Digital strongly recommends that you disconnect the device from the Internet to protect your data from being wiped out.
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in Business - Customer Service
by nerdcore pc systems
Why? Mostly becData Recovery Costingause I’ve always liked WD products, recommended them and used them myself. Reason is simple, as a data recovery engineer I quickly realized WD firmware design is clever, relatively simple and yields greater data recovery success rate compared to other brands. Only Hitachi (HGST) beats this score, now another WD brand. Last week, BleepingComputer broke the story that Western Digital My Book Live NAS owners started seeing their stored files had mysteriously disappeared. A factory reset script had been remotely initiated also resets the admin passwords, so users could not log in to their devices anymore. Western Digital Data Recovery - Western Digital Deleted Files Recovery What appears to be a zero-day vulnerability led to few statements from Western Digital in which they refused to issue an appropriate patch because they do no consider those devices supported any longer. Although I have no dog in this fight this seems absurd! Or story goes deeper than it first seems and WD has two faces, which may lead to me not using their products any longer? I am not sure yet but I want to point something at else here.