Mercedes - German Customer Support - Remote
Remote
Posted By Rafaela R
Details
Remote in Greece - Equipment provided
Location
Remote - Work from Anywhere
Published
in Business - Customer Service
by SmartRecruitments
Remuneration
-ph
Contract
Apply now
Job Description
Project:
You will be providing services to the clients of Mercedes-Benz, a German luxury and commercial vehicle automotive brand established in 1926. It is headquartered in Stuttgart, Baden-Württemberg, Germany. Mercedes-Benz produces consumer luxury vehicles and light commercial vehicles.
Your Responsibilities:
-Handling business inquiries and inbound calls
-Responding to customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
-Processing requests and updating data in the database
-Documenting interactions in the ticket system
What you will need:
-Fluent level of German language
-Good level of English language
-Communication skills
Offer
-Salary: 1300€ gross x 14 months
-Performance Bonus of up 10% of the base salary per month
-Additional guaranteed bonus : 150€ gross per month
-Paid holidays at higher rates according to Greek law
-Equipment provided by the company for remote work in Greece