IT Support Engineer

IT Support Engineer Info-Expertise, a leading recruitment agency, is seeking a skilled IT Support Engineer for one of its top clients. This is a full-time role based in Windsor, UK, but it's a hybrid position with opportunities for remote and WFH work. As an IT Support Engineer, you'll be responsible for ensuring the smooth operation of the company's IT systems and providing technical support to employees. Your duties will include: Responding to IT support requests from employees and troubleshooting issues with hardware, software, and networking equipment Installing and configuring new IT equipment and software Maintaining accurate records of IT inventory and managing the procurement of new equipment and licenses Collaborating with other IT staff and vendors to develop and implement IT policies and procedures Providing training and support to employees on how to use IT systems and software Maintaining the security and integrity of the company's IT infrastructure and data To be successful in this role, you should have the following qualifications and skills: Proven experience working in an IT support role, preferably in a corporate environment Strong knowledge of computer hardware, software, and networking systems Experience troubleshooting and resolving technical issues Familiarity with Microsoft Windows and Office, Active Directory, and remote support tools Excellent communication and customer service skills, with the ability to work collaboratively in a team environment Good analytical and problem-solving skills, with attention to detail If you're a proactive, customer-oriented IT professional looking for a challenging and rewarding role, we want to hear from you. Apply now and take the first step towards a career with our client!