Currently looking for the right candidate to work remotely as an Operations Assistant with specific responsibility for Client Services. The role will involve working closely with the general operations and administration team based in Switzerland
- • Managing company email inboxes
- • Answering telephone calls and dealing with messages
- • Maintaining accurate records of client queries and keeping consultants informed
Remote - Work from Anywhere
in Business - Customer Service
in Business - Office Administration
in Business - Human Resources
by Sales Fraternity
CHF24-48k Permanent
Main tasks include:
• Managing company email inboxes
• Dealing with emails promptly and efficiently; replying and following up
• Answering telephone calls and dealing with messages
• Phoning clients as required to answer queries and request information.
• Maintaining accurate records of client queries and keeping consultants informed
• Liaising with providers and partner organisations to resolve client queries.
• Maintaining databases and uploading consultant and client data
• Printing, copying, scanning and filing documents electronically.
• Assisting the Nyon-based Operations team as required
Skills & Experience required:
• Languages - fluent English essential, some French, German, Italian or Romansh desirable
• Minimum 5 years’ experience in a client-facing environment
• Excellent communication and organisational skills
• Ability to pay attention to detail and follow procedures.
• Motivation to learn and take on responsibility for all aspects of Client Services.
• IT – proficient use of Microsoft Office; Outlook, Word, Excel, Internet
Conditions:
• Self-employed/sub-contractor position
• Part time position initially 50%; ideally 5 half-days within Swiss office hours which are typically Monday-Friday, 8.30am–5.30pm
• Opportunity to become a full-time role as the business develops.
• Remuneration depending on skills and experience.
1827,70 – 3655,41 Euro’s Monthly
