Customer Support for Fluent German Speakers

Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback Benefits: Competitive salary based on experience and projects Health insurance Bonus opportunities WFH/WFO- subject to project availability. Candidates relocating for the position may be eligible for a relocation package, subject to project availability. Please Note: Relocation assistance is only available for individuals within the European Union/Schengen Zone with EU Citizenship Currently, we are not issuing any work permits for relocation. DOCUMENTS ACCEPTED - EU citizen - Greek citizen NOT ACCEPTED (for non-European citizens) If you believe you meet the above requirements and are open to exploring roles abroad in other European countries, we would be delighted to discuss these options with you. To learn more about available vacancies, please send your CV in English to [email protected].