Customer support ( German speakers)

Your responsibilities: 📞 Handle customer enquiries via the hotline efficiently 🌐 Troubleshoot internet and landline issues 🗂️ Maintain customer data 🤝 Support and advise existing customers What you bring: 💬 Excellent written and spoken German skills 📞 Enjoy interacting with customers every day 👂 An open ear and genuine interest in others 💛 Friendliness, empathy and respect 🚀 A solution-oriented way of working 💻 Basic PC skills – you’ll learn everything else with us What you can expect: 📝 A permanent employment contract – job security from day one 💶 Fixed salary plus performance bonuses (€1,700 average monthly salary including bonuses) 🎁 Welcome bonus 🎓 Free, structured training – comprehensive and hands-on 👩‍🏫 Ongoing coaching and a dedicated professional contact person available at all times ⏰ Punctual salary payments 🕒 Flexible working hours in a three-shift system and a five-day work week – no night shifts 🕓 Part-time options available (4, 6 or 8 hours) after the onboarding period 🌴 24 days of paid holiday from the start 🚍 Travel allowance if you live more than 10 km away 🍽️ Meal vouchers, free drinks and fruit 🩺 Health insurance including coverage for glasses, dental care and an annual health check-up 💪 A MultiSport card for fitness and the swimming pool in the office building 🏢 A modern office with parking and a cafeteria 📈 Individual coaching and a professional development programme to support your growth 📱 E-signature and a discount app – everything digital, everything easy Aplly now with REF:V.Tarnovo