Customer Service Specialist for Airbnb– German Speaker

About Foundever: Foundever is a global outsourcing company providing multilingual customer support, sales, back-office, and technical assistance. We adapt to the needs of various industries to create the best possible customer experiences. Role Overview: Foundever is currently looking for Customer Service Specialists fluent in German to support Airbnb guests and hosts in Gdańsk. In this role, you will assist with: Handling booking inquiries Providing information about properties Assisting with travel arrangements Ensuring positive customer experiences Offer & Benefits: Base salary: 49 pln gross/h Employment contract (after occupational health) Full-time, 5 days/week (Mon–Sun) 8-hour shifts between 07:00–00:00 Modern office in Gdańsk Career growth (92% of managers started as consultants) Multisport & private medical care Supportive team environment Attendance bonus: up to 3000 PLN Performance bonus: up to 5% of base salary Relocation package: 5500 PLN total After 1 year: €150 Airbnb voucher Requirements: Very good command of German (C1 level) Strong communication skills and customer focus Willingness to work on-site in Gdańsk