Customer Service Representative - Italian

As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized solutions to the customers. About the project: Provide services for an online marketplace that connects people looking to rent out their homes with those seeking accommodations. Founded in 2008 and headquartered in San Francisco, California, It operates globally, offering unique lodging options and travel experiences. Responsibilities: -Provide friendly and efficient service to the customers -Help the clients with doubts, questions, issues and last-minute requests -Receive calls from customers, contact via mail and chat is also possible -Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters Requirements: -Fluent level of Italian language -Communicative level of English language What you will gain: -Salary: 1045€ Gross x 14 months -Performance Bonus of up to 250€ -Paid holidays at higher rates according to Greek law -Fully remote work in Greece -Private health insurance Relocation support for those wanting to relocate to Greece: -Paid flight ticket -Airport taxi -2 weeks free hotel stay -Assistance with finding an apartment