Customer Service Agent

CUSTOMER SERVICE AGENT - EITHER DANISH, DUTCH, FINNISH, GERMAN, NORWEGIAN OR SWEDISH (BI-LINGUAL WITH ENGLISH) Location: Riga, Latvia At least B2+ (interpreted as CEFR level) in either Danish, Dutch, German, Finnish, Norwegian OR Swedish language and manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately. Previous experience in an outsourced customer service environment is of advantage Advantages: * Very Rewarding Pay • Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support and much more. • OVP (Compulsory Health Examination): Full coverage. • Development Opportunities: Advance your skills with DEXT, our educational platform offering 5000+ free courses, practice platforms and certifications, especially in cutting-edge technologies. • Attractive compensation and allowances- Basis role and experience. • Work Culture and Environment: Thrive in a dynamic and enjoyable workplace enriched with regular celebrations, wellness activities, and great team spirit. • Hybrid Work Model: Transition to a hybrid model after meeting performance standards and depending on business needs. • Work from Home on Late Shifts: Option to work from home whenever you work late shift hours, providing you with the flexibility to manage your schedule effectively.