Customer service

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely manner Resolve customer complaints and issues professionally Provide accurate information about products and services Maintain detailed and accurate customer records Follow company policies and service standards Escalate complex issues to the appropriate team when required Work collaboratively with team members to improve customer experience Requirements: Strong verbal and written communication skills Ability to handle multiple tasks in a fast-paced environment Good problem-solving and interpersonal skills Basic computer skills and familiarity with CRM systems (preferred) Previous customer service experience is an advantage but not required What We Offer: Comptitive pay and incentives Training and ongoing support Opportunities for growth and career development Supportive and professional work environment