Customer service

Customer Service Representative (Remote) Position Type: Part-time or Full-time Location: Remote (Australia / New Zealand based preferred) Salary: $25–$35 per hour (based on experience) Start Date: Immediate About the Role: We are seeking a dedicated and friendly Customer Service Representative to join our remote support team. In this role, you’ll handle customer inquiries, provide assistance with orders or accounts, and ensure every interaction leaves a positive impression. Key Responsibilities: Respond to customer queries via email, chat, or phone Provide accurate information about products and services Resolve issues efficiently and professionally Maintain detailed records of customer interactions Collaborate with internal teams to improve customer satisfaction Qualifications & Skills: Excellent written and verbal communication skills Strong problem-solving and multitasking ability Basic computer literacy (Microsoft Office, CRM tools, etc.) Reliable internet connection and a quiet workspace Previous customer service experience is a plus (not mandatory) Benefits: 100% Remote – work from home Flexible schedule (part-time or full-time) Ongoing training and support Friendly and inclusive team environment Competitive pay with performance bonuses