Casino Staff - Multiple Roles available - London wide

Looking for an exciting new role in the hospitality industry? Our client, a prestigious casino located in London, is seeking a Casino Host to join their team! As a Casino Host, you will be responsible for ensuring that all guests have a memorable and enjoyable experience at the casino. You will be expected to provide exceptional customer service, build relationships with guests, and work closely with other members of the hospitality team. Responsibilities: Greet guests as they arrive at the casino and provide information about the various games and services available Build relationships with guests to encourage repeat visits and positive reviews Handle guest complaints or concerns in a timely and professional manner Organize and coordinate special events and promotions Work closely with other members of the hospitality team to ensure a seamless guest experience Monitor guest activity and report any suspicious behavior to casino management Maintain a clean and organized work environment Keep up to date with industry trends and changes in gaming regulations Requirements: Previous experience in a customer service role, preferably in the hospitality or gaming industry Strong interpersonal and communication skills Ability to multitask and work under pressure Excellent organizational skills Attention to detail Professional demeanor and appearance Flexibility to work a variety of shifts, including nights, weekends, and holidays Must be able to obtain and maintain a gaming license If you are a motivated individual with a passion for hospitality and gaming, this could be the perfect opportunity for you! Apply today to join our client's team as a Casino Host in London.