Business Analyst (Japanese-Speaking)

Why Ness We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world. You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. Requirements and responsibilities This role owns business analysis and requirements definition for a major platform modernization program for a Japanese customer. The Business Analyst is customer-side facing, embedded in Japan, and acts as the voice of the business—translating customer needs into clear, structured, testable requirements for the delivery organization. What You’ll Do Clear, complete, and unambiguous business requirements High-quality user stories with acceptance criteria Minimal rework due to misunderstood requirements Smooth UAT and business sign-off Strong trust relationship with Japanese stakeholders Business Analysis & Requirements Elicit and document business requirements directly from customer stakeholders· Create epics, user stories, and acceptance criteria Functional and non-functional requirements Maintain bilingual requirements documentation (Japanese/English) Clarify business rules, edge cases, and constraints Stakeholder Engagement (Japan-Based) Act as primary interface with customer business and IT stakeholders Facilitate workshops, interviews, and walkthroughs in Japanese Support consensus building and decision alignment Manage requirement clarification cycles Requirements Lifecycle & UAT Maintain traceability from requirements → development → testing → acceptance Support UAT planning and execution Validate delivered functionality against business intent Support sign-off and acceptance documentation Collaboration with Delivery Hand over clean, implementation-ready requirements to the delivery team Respond to clarification questions during development Support change impact analysis when scope evolves Work closely with the Technical Project Manager (but does not manage delivery) What You’ll Bring Native or fluent Japanese (JLPT N1 preferred) Business-level English (B2+) 5–8+ year's experience as Business Analyst· Strong experience in enterprise software projects Excellent written documentation skills (Japanese & English) Why Join Us: At Ness, you will work with diverse, talented professionals who are dedicated to making an impact through technology. We encourage applicants of all backgrounds to apply—even if you don’t meet every requirement, we’d love to connect with you if this role excites you. We’re committed to creating an inclusive workplace that celebrates each team member’s unique talents. With flexible remote options, diverse projects, and access to development resources, joining Ness means building a career that’s meaningful and impactful. What to Expect Next: We believe great experiences start with transparency—and that includes our hiring process. Here’s what you can typically expect after you hit "Apply": 1. HR Interview – A conversation to get to know you better and align on expectations. 2. Technical Interview – A chance to showcase your skills and experience. 3. Client Interview – Ensuring mutual fit between you and the client team. 4. Offer Stage – If everything aligns, we’ll be happy to make it official. Most of our roles involve just 2–3 steps, so the process is clear, fast, and respectful of your time. Ready to Start Your Journey?